Mon - fri 9am - 4pm
Sat 9am - 2pm
For all funeral orders please take a look at our tributes on the webshop, to place a order please call in the shop or order over the phone.
If you would like a free wedding consultation, please give us a call to book an appointment.
To place an order for a delivery give the shop a call or use our webshop to order. We deliver to all parts of penarth, sully, llandough, Dinas Powys and the surrounding areas including most areas of Barry CF63/62 and Cardiff.
when placing an order on our webshop select a date you want the bouquet to be delivered and a message if required. Please add a contact telephone number
*we endeavour to get all our deliveries out as soon as possible, but as our flowers are delivered daily from Holland there may by delays so sadly we cannot promise any timed deliveries*
If the recipient is not at home when delivery takes place, we will leave the flowers in the safest place possible either with a neighbour or at the house address given , if non of those options are available the flowers will be returned to the shop. A card will be placed through the door with information. If possible please provide a telephone number for the recipient should we need to call to rearrange delivery.
We try to respond to emails as quick as possible but it may take us a while as we are not sat at a computer desks, if you need a quick response call the shop during working hours and we will happily answer any questions or queries.
For latest information please see our facebook/instagram pages
*we endeavour to get all our deliveries out as soon as possible, but as our flowers are delivered daily from Holland there may by delays so sadly we cannotpromise any timed deliveries*If the recipient is not at home we will leave the flowers in the safestplace possible either with a neighbour or out of sight at the address, if nonof those options are available the flowers will be returned to the shop and acard will be left for the recipient to contact us. Please provide a contacttelephone number when ordering. Collection If you would like to collect a bouquet from the shop, please give the shop acall to arrange. Shop opening times 9am - 4pm mon-fri 9am - 2pm sat Funneral flowers For all funeral orders please take a look at our tributes on the webshop, toplace a order please call in the shop or order over the phone. Wedding consultationIf you would like a free wedding consultation, please give us a call to bookan appointment to discuss what you would like. Unfortunately we cannot givequotes via email as all weddings are different and individual to each couple. How to contact usFor the quickest response please give us a call on our shop phone02920708866 during shop hours where we are happy to answer any questions orqueries. We try to respond to emails as quick as possible but it may take us a while,sadly we cannot answer any queries/ messages via instragram or Facebook. For latest information please see our facebook/instagram pages
Hand Tied bouquets
A hand-tied arrangement ready to put straight into a vase.
Orders must be placed by 12pm to be available for next working day delivery
Aqua Hand Tied bouquets
A pre-arranged bouquet comes complete in a water box, so no vase required.
Orders must be placed by 12pm to be available for next working day delivery
Range of plants available for delivery
Orders must be placed by 12pm to be available for next working day delivery.
Wedding Gallery
View wedding photos
'Best Wedding Florist'
On Wednesday 19th February 2020, we attended the Welsh Wedding Awards - and are so pleased to announce that we won
'Best Wedding Florist' in our Region!
We're truly honoured to have won this award, and want to thank each and every one of you, from the bottom of our hearts, for your nominations to get us to the shortlist, and to the judges who chose us as their winners!
RETURNS/REFUND POLICY
By placing any order on this Website or through our shop, you are agreeing to these terms and conditions.
Our normal working days are Monday to Saturday inclusive, excluding public holidays, subject to some celebration days falling on Sunday, when we will be open. Details will be placed on the Website when this is applicable.
Prices shown or agreed include VAT and exclude the cost of delivery.
Despatch of products will be arranged after we have received payment or notification of this.
Order acceptance and the completion of the contract between you and us will take place in the shop on the exchange of goods or on the despatch of the products ordered, if the order is placed through the Website or telephone.
All products will be at your risk from the time of delivery to you or your agent.
We take reasonable care to ensure that all details, descriptions and prices of products appearing on the Website or otherwise provided to you are correct at the time, but this information may not always reflect the position when you place an order on the Website or we order products for you.
In the event of supply difficulties, we reserve the right to substitute goods or packaging of similar quality and value.
We will treat all your personal information as confidential and keep it secure and use reasonable endeavours to comply with UK Data Protection and consumer legislation.
As the purchaser of items from Andreas Flower Boutique, the purchaser agrees that:
All sales are final.
As flowers are a perishable item, returns are only accepted under the following circumstances:
All issues must be indicated to us within 24 hours of delivery — if you are calling after hours, please leave a message with a time to reach you and phone number and we will call the next business day.
We will happily replace any damaged item, which may have had its quality affected during shipping
As items are perishable, we do not issue refunds, however if the issue cannot be resolved, an in-store credit may be available
Returns are accepted on a “quality” basis only — issues of “not liking” the arrangement are not grounds for a return.
As flowers are perishable, you must water them, otherwise they will not last long. It is the recipient’s responsibility to re-cut and water the arrangement.
If you are ordering flowers for someone else, be sure you are choosing something they would like — style preferences are not grounds for returns
As all flowers are not always in season, or not in stock, Andrea’s Flower Boutique reserve the right to substitute blooms with a similar “look” and feel without prior consultation. We will do our utmost to make the arrangement as close to the advertised picture as possible.
If you require a specific product, please call and check for its availability.
If no name is specified for the “card message”, will will put the name of the sender on the card
Delivery times are generalized to “morning” and “afternoon” deliveries. If you require a timed delivery, please call and speak with our designers to make those arrangements.
It is your responsibility, as the sender, to ensure that the recipient will be at the location of the delivery on the date of delivery. If the recipient goes home early (if delivered to a workplace) or is out of town (for home deliveries), unbeknownst to us, it is not cause for refund or exchange as we have fulfilled our obligation in delivering upon the date of request as ordered by the sender. We do not call ahead to ensure someone is home, as to not
Should the recipient be away at the time of delivery, a card will be left confirming attempted delivery, stating where the delivery has been left – either a safe place or with neighbours, based on customers’ instructions and our judgement of local conditions.
Flowers sent to business addresses and other organisations will be delivered to a main reception or collection point.